Have questions, technical issues, or need help navigating the UniKL Portal? We’re here to assist you.
🛠️ Technical Support
ITD Chancellery Helpdesk
For portal login issues, password resets, system errors, and technical concerns:
- Email: [email protected]
- Phone (App Support Hotline): +60 3-2175 4571
- Operating Hours:
Monday – Friday: 8:30 AM – 5:30 PM
(Closed on weekends and public holidays)
📧 General Inquiries
For non-technical questions or general information related to academic services, course registrations, exams, or convocation details, please reach out to the relevant department or use the internal message system within the UniKL Portal.
📍 Mailing Address
Universiti Kuala Lumpur (UniKL)
1016, Jalan Sultan Ismail,
50250 Kuala Lumpur,
Malaysia
🌐 Online Access
- UniKL Portal: https://uniklportal.my
- Main University Site: https://www.unikl.edu.my
- Student Services: https://studentportal.unikl.edu.my
📱 Mobile App Support
For assistance with UniKL mobile applications such as UniKL Link or UniKL MAC:
- Email: [email protected]
- Available via Android and iOS stores (search: UniKL Link / UniKL MAC)
If you need urgent assistance, please call during working hours for faster resolution.